Salesforce admins work with the Exchange admins when setting up the integration. Integrating Salesforce with Outlook requires Exchange server settings and general knowledge of the server setup. To set up more than 100 users for Einstein Activity Capture, a paid upgrade to Sales Cloud Einstein, Inbox, or High Velocity Sales is required. Supports up to 100 users on the Standard Salesforce license with Sales Cloud purchase. Requires the Standard Salesforce license with the purchase of Sales Cloud, Service Cloud, or Lightning Platform. Available in Lightning Experience and Salesforce Classic.
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